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How will 988 help Pennsylvanians?
988 counselors located at 13 crisis call centers around Pennsylvania can immediately provide phone-based support and connections to local resources.
If needed, the counselor can:
Activate a mobile mental health crisis team that will arrive on site;
Provide therapeutic interventions; and/or
Make referrals for outpatient services or transportation for further evaluation.
By directing cases to 988 when a behavioral health or mental crisis isn't life threatening, the response provided by public services, such as law enforcement and EMS, can be reserved for situations in which lives are endangered.
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