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How will 988 help Pennsylvanians?

988 counselors located at 13 crisis call centers around Pennsylvania can immediately provide phone-based support and connections to local resources.

If needed, the counselor can:

  • Activate a mobile mental health crisis team that will arrive on site;

  • Provide therapeutic interventions; and/or

  • Make referrals for outpatient services or transportation for further evaluation.

By directing cases to 988 when a behavioral health or mental crisis isn't life threatening, the response provided by public services, such as law enforcement and EMS, can be reserved for situations in which lives are endangered.

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